Your Next Waiter Will Be a Robot

The table-side chef at the local yakitori joint slices and dices. The chef’s a show-off, but not human. Your food is being prepared by a robot.

It’s not science fiction. The high-tech restaurant wars are here. In part, this is a natural reflection of the habits and tastes of younger diners. Armed with smartphones, they photograph every dish and share what they’re eating with friends. While waiting for the waiter to show up, they play games, text, and otherwise amuse themselves with tech. Most importantly, Millennial diners seek out adventurous food experiences — half of Millennials in a recent survey said they are “foodies.” They seek out the theater of dining, rather than the traditional aspects of service. They want choice, involvement, and fun.

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